CB750 Privacy Policy – Our Full Commitment to Protecting Malaysian Players' Personal Data

1. Introduction & Scope of Privacy Policy

This Privacy Policy is issued by CB750, an online casino platform operating under a valid international gambling licence and accessible at CB750.my. This document details how CB750 collects, processes, stores, protects, and — in limited circumstances — shares your personal data, all within the context of the online casino services we provide to Malaysian players.

CB750 takes every aspect of data protection seriously. We understand that as a player using our platform, you are entrusting CB750 with sensitive personal information — including identity details, contact information, and financial transaction data. That trust is a responsibility CB750 never takes lightly, and this Privacy Policy is our written commitment to you.

This Privacy Policy applies to all individuals who use the CB750.my website, the CB750 mobile app (where available), and all services provided by CB750 — including account registration, deposits, gameplay, withdrawals, and communications with our support team. By using any CB750 service, you are deemed to have read and fully agreed to this Privacy Policy.

2. Personal Data Collected by CB750

CB750 only collects personal data that is genuinely necessary to provide a quality, secure, and legally compliant service. We do not collect excessive or irrelevant data beyond the scope of our services. The following are the categories of data CB750 collects:

CB750 collects your personal data through several channels: directly from you during the account registration process, while you use the CB750 platform, through interactions with our support team, and automatically via cookies and tracking technologies as described in Section 7 of this policy.

3. How CB750 Uses Your Personal Data

CB750 uses collected personal data solely for legitimate, relevant, and proportionate purposes. We do not process your data for purposes unrelated to the provision of CB750's services without obtaining your separate consent. The primary purposes for which CB750 uses your data are as follows:

• Account Management: To create, maintain, and manage your CB750 account, including the identity verification (KYC) process required under anti-money laundering (AML) compliance laws.
• Transaction Processing: To securely process your deposits and withdrawals via your chosen Malaysian payment method, ensuring funds move in and out accurately and promptly.
• Platform Security: To detect, investigate, and prevent fraudulent activity, unauthorised account use, system exploitation, and any behaviour that violates CB750's Terms & Conditions.
• Service Improvements: To understand how Malaysian players use the CB750 platform, identify areas for improvement, and develop better new features to enhance your gaming experience.
• Service Communications: To send you important notifications relating to your account, updates to our terms and policies, security information, and responses to support enquiries you have submitted.
• Legal Compliance: To fulfil CB750's obligations under applicable Malaysian laws, including PDPA 2010, AML requirements, and any directives issued by the relevant authorities.
• Responsible Gaming: To monitor gameplay patterns that may indicate signs of problem gambling, and to enforce the self-exclusion and responsible gaming controls you have set within your CB750 account.

CB750 does not use your data to make automated decisions that materially affect you without human involvement, except in cases of fraud detection where temporary automated action is necessary to protect your account. In all such cases, the CB750 team will manually review the decision within a reasonable timeframe.

4. Sharing Data with Third Parties

CB750 treats your personal data as information that must be strictly protected. We do not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing only occurs in limited, controlled circumstances as described below:

• Payment Service Providers: CB750 shares only the minimum necessary transaction data with trusted payment gateway providers — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — solely for the purpose of processing your deposits and withdrawals. These providers are bound by strict confidentiality agreements with CB750.
• Game Provider: Limited game session information may be shared with game providers such as Pragmatic Play, Jili Games, and Amatic Industries for the purposes of technical maintenance and game integrity verification.
• Legal Authorities: CB750 will disclose personal data to Malaysian authorities or international regulatory bodies when required to do so by law, court order, or in the course of a legitimate official investigation. CB750 will notify you of any such request unless prohibited from doing so by law.
• Independent Auditors: Third parties appointed to conduct security and compliance audits may have limited access to certain data strictly within the scope of their audit work, and are bound by legally enforceable confidentiality agreements.

5. CB750 Data Security Measures

CB750 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These safeguards are designed to ensure the confidentiality, integrity, and availability of your data at all times.

• 256-bit SSL Encryption: All data transmitted between your browser and CB750's servers is encrypted using 256-bit SSL standards, which cannot be broken by current computing methods.
• Strict Access Controls: Only authorised CB750 staff with a legitimate business need are permitted to access member personal data, and every instance of access is logged for audit purposes.
• 24/7 Continuous Monitoring: CB750's automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts, and security anomalies in real time.
• Two-Factor Authentication (2FA): CB750 supports and encourages the use of two-factor authentication for your account, adding an extra layer of protection beyond just your password.
• Regular Security Audits: CB750 conducts regular penetration testing and security audits carried out by qualified independent firms to identify and address vulnerabilities before they can be exploited.
• Secure Servers: CB750 data is stored in certified data centres equipped with strict physical and cyber security controls, including fire suppression systems, power redundancy, and natural disaster protection.
• Staff Training: All CB750 staff who handle personal data receive comprehensive data protection training and are required to adhere to strict internal confidentiality policies.

While CB750 takes every reasonable measure to protect your data, no security system in the world can guarantee absolute 100% protection. We therefore encourage you to play an active role in safeguarding your account by using a strong password, keeping your login credentials confidential, and notifying CB750 immediately if you suspect any suspicious activity on your account.

6. Data Retention Period

CB750 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable Malaysian law — whichever is longer. Below are the data retention periods CB750 follows:

• Active Account Data: Your personal data is retained for as long as your CB750 account remains active, and for a reasonable period after account closure to allow for the resolution of any claims or disputes that may arise.
• Financial Transaction Records: In accordance with Malaysia's AML legal requirements, financial transaction records are retained for a minimum of 7 years from the date of the transaction, even after the account is closed.
• Identity Verification (KYC) Data: Identity verification documents are retained for the period stipulated by applicable compliance laws, typically no less than 5 years after the business relationship ends.
• Security Logs: Access logs and security activity records are retained for 2 years for audit and security investigation purposes.
• Support Communication Records: Customer support chat records and emails are retained for 3 years for quality control and dispute resolution purposes.

Once the relevant retention period has expired, CB750 will securely delete or anonymise your data using industry-recognised methods, ensuring it cannot be recovered or reused.

7. Cookies, Tracking & Similar Technologies

CB750 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure account security, and understand how Malaysian players interact with CB750.my. Below is an explanation of the types of cookies CB750 uses:

• Essential Cookies: These cookies are required for the core functions of the CB750 platform — including login session authentication, account security, and language preferences. Without them, the CB750 platform will not function properly. This type of cookie cannot be disabled without affecting platform functionality.
• Analytics Cookies: CB750 uses analytics cookies to understand how the platform is being used — which pages are visited most frequently, how long the average session lasts, and where users commonly encounter issues. This information is used in aggregated, anonymised form to improve CB750.
• Functional Cookies: These cookies allow CB750 to remember your preferences — such as language settings, display configurations, and your favourite game selections — to deliver a more personalised experience.
• Security Cookies: Used by CB750 to detect suspicious login attempts, prevent CSRF (Cross-Site Request Forgery) attacks, and protect your account session from being hijacked by unauthorised parties.

You can manage and control cookie settings through your browser preferences. Please note, however, that disabling certain cookies may affect the functionality or security of your CB750 account. For instructions on how to manage cookies in your browser, please refer to your browser's help documentation.

8. Your Rights Under Malaysia's PDPA

As a data subject under the Personal Data Protection Act (PDPA) Malaysia 2010, you have legally protected rights regarding your personal data held by CB750. CB750 is committed to helping you exercise these rights without undue charges or unreasonable delay.

To exercise any of the rights above, you may contact the CB750 support team via the official email address at [email protected] or via the live chat function within the platform. CB750 will process your request within 30 days business days from the date a complete request is received.

9. Protection of Children's Data

CB750 is an online casino platform exclusively for individuals aged 18 years of age and above. CB750 does not intentionally collect, process, or store any personal data from individuals under the age of 18.

Should CB750 discover that personal data belonging to a child or minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Parents or guardians who suspect their child may have registered or used CB750 without permission are urged to contact us immediately at [email protected].

10. Links to Third Parties

The CB750 platform may contain links to third-party websites or services — for example, game provider websites or gambling regulatory bodies. This CB750 Privacy Policy does not apply to those third-party websites or services. CB750 is not responsible for the privacy practices or content of third-party websites.

CB750 encourages you to read the Privacy Policy of every website you visit independently, particularly before providing any personal information to them. Links to third-party websites are provided for convenience only and do not constitute an endorsement of the content or privacy practices of those websites.

11. Amendments to the Privacy Policy

CB750 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, evolving legal requirements, or improvements to how we handle user information. The date of the most recent update is always displayed at the top of this page.

When CB750 makes material changes to this Privacy Policy — that is, changes that significantly affect your rights or the way we process your data — we will notify you by email to the address registered to your CB750 account, and/or display a prominent notice on the platform no later than 14 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed of CB750's latest data protection practices. If you disagree with any amendments made, you have the right to close your CB750 account by contacting our support team.

12. Contact CB750 Regarding Privacy

CB750 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and Malaysia's PDPA. If you have any questions, concerns, or complaints regarding how CB750 handles your personal data, you may reach us through the following channels:

• Email: [email protected] (please state "Privacy Enquiry" in the email subject line)
• Live Chat: Via the 24/7 live chat function on CB750.my

CB750 is committed to responding to all privacy-related enquiries within 5 business days. For more complex data rights requests, we will notify you within 5 business days regarding the time required to fully process your request, which will not exceed 30 business days under normal circumstances.

If you are not satisfied with CB750's response to your privacy complaint after contacting us directly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority under applicable law.